Sterling Background Check Errors: What You Need to Know | Bill Clanton

Sterling Background Check Errors: What You Need to Know

Sterling Background Checks makes an error and someone loses a job.

What Sterling Does Not Want You to Know

Have you lost a job opportunity or been denied housing because of errors on your Sterling Background Check? You’re not alone. Sterling, one of the largest background screening companies in the United States, has faced hundreds of lawsuits over inaccurate background check reports that have cost people jobs and housing opportunities.

Understanding Sterling Background Checks and Your FCRA Rights

Sterling Background Check Services provides screening services to employers and landlords across multiple industries. While background checks serve a legitimate purpose, errors in these reports can have devastating consequences for job seekers and rental applicants.

The Fair Credit Reporting Act (FCRA) provides crucial protections when dealing with background check companies like Sterling. Two key provisions you should know about:

Section 1681e(b) – Accuracy Requirements

Section 1681e(b) requires Sterling to “follow reasonable procedures to assure maximum possible accuracy” of the information in your report. This means Sterling must:

  • Verify information before reporting it
  • Update their records regularly
  • Have systems in place to prevent mixing up files
  • Cross-check information for accuracy

Section 1681i – Dispute Investigation Requirements

Under Section 1681i, Sterling must:

  • Conduct a reasonable investigation of your dispute within 30 days
  • Review and consider all relevant information you provide
  • Notify you of the results of their investigation
  • Remove or correct any information that’s proven to be inaccurate
  • Send you written results of the investigation

Common errors in Sterling background check reports include:

  • Mismatched identity information
  • Outdated criminal records
  • Expunged records that shouldn’t appear
  • Criminal records belonging to someone else
  • Misdemeanors reported as felonies
  • Incorrect employment history
  • Inaccurate credit information

Steps to Dispute Your Sterling Background Check

  1. Request Your Report and Review for Errors
    Get a copy of your background check report from Sterling immediately. You’re entitled to a free copy if a negative action was taken against you based on the report.
  2. Gather Supporting Documentation
    Collect evidence that proves the errors, including:
  • Court documents showing dismissed or expunged cases
  • Identity documents
  • Employment records
  • Address history
  • Any other relevant documentation
  1. File a Formal Dispute
    Submit a detailed dispute to Sterling identifying each error. Include your supporting documentation and keep copies of everything you send.

When to Consider Legal Action

If Sterling violates your rights under the FCRA by failing to:

  • Properly investigate your dispute
  • Correct proven errors
  • Follow reasonable procedures
  • Meet their obligations under Sections 1681i or 1681e(b)

You may be entitled to significant compensation. Learn more about suing background check companies for FCRA violations.

Damages can include:

  • Actual damages (lost wages, housing costs)
  • Statutory damages up to $1,000
  • Punitive damages
  • Attorney fees and costs

Need Help With Your Sterling Background Check Case?

If you’ve been harmed by errors on your background check, our experienced FCRA attorneys can help. We offer free consultations to review your case and explain your rights. Contact us today to learn how we can help you fight back against inaccurate background checks and get the compensation you deserve.

About The Author

Bill Clanton

Over the years my office has helped thousands of consumers who were cheated, ripped-off, and mistreated by debt collectors, credit reporting agencies, banks, credit unions, and car dealers. If you have a problem with a business being dishonest with you give me a call. I’d love to set them straight.